Emergency CallWorks Next Generation E9-1-1 Solution Goes Live at Southwest Oklahoma Regional 9-1-1
New NexGen 9-1-1 System Improves Emergency Response Across Six Counties
Long Beach, CA, June 12, 2012 – Emergency CallWorks Inc., a leading provider of NG9-1-1 and incident management software for the public safety industry, announced today at the National Emergency Number Association (NENA) Conference that it has completed the installation of its Next Generation E9-1-1 Call Taking solution at Southwest Oklahoma Regional 9-1-1. Spanning across six counties, the new Enhanced NG9-1-1 system will serve law enforcement, fire and emergency medical services and significantly improve emergency response.
The Southwest Oklahoma Regional 9-1-1 serves Beckham, Custer, Harmon, Kiowa, Roger Mills and Washita Counties. Seven police departments, one sheriff's office and three fire departments in the six-county region are fully operational with the new Emergency CallWorks system. A total of 11 Public Safety Answering Points (PSAP's) are outfitted with the new system and additional PSAP's can easily be added if the need arises.
"Implementation of this new solution was warmly welcomed across our region," said Dana Church, Director, Southwest Oklahoma Regional 9-1-1. "The functionality of the product, coupled with the working relationship of SWOR9-1-1 and the Emergency CallWorks staff complimented this transition."
Emergency CallWorks' CallStation product provides the Southwest Oklahoma Regional 9-1-1 staff and its member agencies with a more intuitive, browser-based user interface to manage calls. Emergency CallWorks president Craig Dollar stated, "Our robust PSAP solution provides a hardware and software fault tolerant platform that can be deployed in a geo-diverse, multi-site environment with flexible, scalable server capacity to handle community growth and geographical or disaster recovery situations."
About Emergency CallWorks
Emergency CallWorks, Inc. provides the PSAP and Dispatch community with the industry's first vertically and horizontally integrated solution for the receipt of Next Generation 9-1-1 calls, dispatching of resources, and transmission of critical information to the mobile workforce while providing a vast array of benefits from VoIP technology. Emergency CallWorks products improve control and administration of the E-9-1-1, Emergency Management and Dispatch workflow process while enhancing the speed and accuracy of emergency response. For more information, visit www.emergencycallworks.com.
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